1770 Reviews Ranked #49 of 175 Hotels in Dublin Nirthwest Good evening Hoping you can help me. We are looking to come for 4 nights. We're Travelling from England. Do we have to quarantine in Dublin over a year ago Answer 4 answers Reviewed this property MagsHenry Belfast, United Kingdom 0 Votes Hi there, sorry I only saw your email. Avery good gesture from a server should be come to the table and say "I am very sorry Sir/Madam, We are very busy at the moment. I will be with you in XYZ (required waiting time) minutes". Prior to leaving the table, wish the guest (by name) and say "Have a pleasant meal Mr. /Mrs. / Ms.". Or Sir/Madam.". Viewdeals for Evening Star Motel. Guests enjoy the comfy beds. Columbia Mountains is minutes away. WiFi and parking are free, and this motel also features a snack bar. Googles free service instantly translates words, phrases, and web pages between English and over 100 other languages. Adoptingthese tips as well as an effective interview system can help you to screen through potential applicants to hire employees who will be best for the hotel industry. In a sometimes customer-centric and niched business, it's critical that employees are a good fit for the role to ensure long-term employment and higher retention rates. HotelQuicklyis all about size and speed. With over 20,000 hotels in its inventory spanning the Asia-Pacific region, the app really shines for travelers seeking a more flexible schedule. While . A Receptionist and A Client Receptionist Hi, welcome to the GrammarBank Hotel. How can I help you? Client Hi, I would like a room for tonight. Do you have any vacancies? Receptionist Yes sir, would you like a single room, or a double room? Client A single room, please. Receptionist How long will you be staying? Client For three nights. Receptionist Okay, would you like a king size bed or a queen size? Client Well, king size bed, please. Receptionist Smoking, non-smoking? Client Non-smoking. Receptionist Sure, and would you rahter have a room with a view of the ocean or the forest? Client It doesn't really matter to me, whichever one is cheaper. Receptionist Sure, it's going to be $55 per night. Can I have your ID, please? ClientHere it is. Receptionist Alright, Could you sign here, please? Client No problem. Do you accept American Express? Receptionist Sure, any Visa, Master Card or American Express. Client Perfect, here is my card. Receptionist Thank you. Is there a phone number where you can be contacted? Client Yes, it is 333-3333. Receptionist Okay. Here's your key. Your room number is 276. It's on the 2nd floor, you can take the elevators behind us. If you need anything, just dial 9 for the reception. Client Thank you for your help. Receptionist My pleasure. Enjoy your stay! ↑▲▲▲▲▲▲▲↑ WOMAN Hello, West Bay Hotel. Can I help you? MAN Oh, good morning. I’m ringing about your advertisement in the Evening Gazette. WOMAN Is that the one for temporary Example staff? MAN That’s right. WOMAN Yes. I’m afraid the person who’s dealing with that isn’t in today, but I can give you the main details if you like. MAN Yes, please. Could you tell me what kinds of staff you are looking for? WOMAN We’re looking for waiters Q1 at the moment. There was one post for a cook, but that’s already been taken. MAN Oh right. Erin, what are the hours of work? WOMAN There are two different shifts – there’s a day shift from 7 to 2 and a late shift from 4 till 11. MAN And can people choose which one they want to do? WOMAN Not normally, because everyone would choose the day shift I suppose. You alternate from one week to another. MAN Okay. I’m just writing all this down. What about time off? WOMAN You get one day off and I think you can negotiate which one you want, it’s more or less up to you Q2. But it has to be the same one every week. MAN Do you know what the rates of pay are? WOMAN Yes, I’ve got them here. You get £ an hour, and that includes a break Q3. MAN Do I have to go home to eat or… WOMAN You don’t have to. You can get a meal in the hotel Q4 if you want to, and there’s no charge for it so you might as well. MAN Oh good. Yes, so let’s see. I’d get er, two hundred and twenty one, no, two hundred and thirty one pounds a week? WOMAN You’d also get tips-our guests tend to be quite generous. MAN Ern, is there a uniform? What about clothes? WOMAN Yes, I forgot to mention that. You need to wear a white shirt, just a plain one, and dark Q5 trousers. You know, not green or anything like that. And we don’t supply those. MAN That’s okay, I’ve got trousers, I’d just have to buy a couple of shirts. What about anything else? Do I need a waistcoat or anything? WOMAN You have to wear a jacket, but the hotel lends you that. Q6 MAN I see. Er, one last thing – I don’t know what the starting date is. WOMAN Just a minute, I think it’s sometime around the end of June. Yes, the 28th ,Q7 in time for the summer. MAN That’s great. I’m available from the 10th. WOMANOh good. Well, if you can call again you need to speak to the Service Manager. Her name’s Jane Urwin, that’s U-R-W-I-N Q8, and she’ll probably arrange to meet you. MAN Okay. And when’s the best time to ring? WOMAN Could you call tomorrow? Um, she usually starts checking the rooms at midday, so before then if you can Q9, so she’ll have more time to chat. I’ll just give you her number because she’s got a direct line. MAN Thanks. WOMAN It’s 832 double – 0 9. MAN 823 double -0 9? WOMAN 832 MAN Oh, okay. Yes, I’ll do that. WOMAN And by the way, she will ask you for a reference Q10, so you might like to be thinking about that. You know, just someone who knows you and can vouch for you. MAN Yes, no problem. Well, thanks very much for your help. WOMAN You’re welcome. Bye. MAN Bye. Questions 1-10 Complete the notes below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer. West Bay Hotel – details of job Example Answer ŸNewspaper advert for temporary staff Ÿ Vacancies for 1………………….. Ÿ Two shifts Ÿ Can choose your 2………………….. . must be the same each week Ÿ Pay £ per hour, including a 3………………….. . Ÿ A 4………………….. is provided in the hotel Ÿ Total weekly pay £231 Ÿ Dress a while shirt and 5………………….. trousers not supplied a 6………………….. supplied Ÿ Starting date 7………………….. . Ÿ Call Jane 8………………….. Service Manager before 9………………….. tomorrow Tel 832009 Ÿ She’ll require a 10………………….. . [bg_collapse view=”button-orange” color=”4a4949″ expand_text=”Show Answer” collapse_text=”Hide Answer” ] Answer 1 waiters2 day off3 break4 free meal5 dark coloured/colored6 jacket7 28 June8 Urwin9 pm/noon/mid-day10 reference [/bg_collapse] Madam President, I should like to bid Mr Barroso good evening, but oh dear, oh dear! EN Senhora Presidente, [...] gostava de dar as boas-noites ao Senhor Presidente Barroso, mas, meu Deus, [...]meu Deus! The doors of the houses slowly open one by one, as if they [...] wished to say good evening to the young people [...]who go out to look at the rising moon. As portas das casas se abrem uma a uma lentamente, como se [...] quisessem dizer boa noite aos jovens que saem [...]para ver a lua nascendo. CS Mr President, Commissioner, good evening. CS Senhor [...] Presidente, Senhor Comissário, boa noite. I wish you a good evening. Desejo-lhe uma muito boa tarde. DE Mr President, a very good evening and welcome to [...]Europe's first culture channel. DE Senhor [...] Presidente, muito boa noite e bem vindos ao primeiro [...]canal europeu de cultura. Thank you and have a good evening! Obrigado e boa noite! Good evening to you. Blossom Boa noite para vós. DE Commissioner, a very good evening to you. DE Senhora [...] Comissária, desejo-lhe uma boa noite. I therefore believe [...] that this is a good evening for Europe. Creio portanto [...] que hoje é uma boa noite para a Europa. SL Good evening everyone! SL Boa noite a todos! SV Good evening. SV Boa noite. NL Mr President, I can totally identify with [...] what the previous speaker said [...] and I would also like to bid Commissioner Frattini good evening for the third time today. NL Senhor Presidente, identifico-me plenamente com o que disse o orador que me precedeu. Nor do passers-by wish him a "Good evening, Sir! Nem os transeuntes lhe dirão boa tarde, Senhor! ES Mr President, [...] Commissioner, good evening, another evening discussing agriculture. ES Senhor Presidente, Senhora [...] Comissária, muito boa noite, mais uma noite falando de agricultura. DE Mr President, a very good evening to you. DE Senhor [...] Presidente, desejo uma muito boa noite. Mr President, my group would also like to [...] congratulate Mr Andersson for his work on this excellent own-initiative [...] report it has been a very good evening for those. EN Senhor Presidente, o meu grupo também gostaria de felicitar o senhor [...] deputado Andersson pelo seu trabalho neste excelente relatório de [...] iniciativa tem sido uma tarde muito positiva para todos. We had our fair share of luck and [...] it ended up a good evening for us. Tivemos muita [...] sorte e foi um ótimo dia para nós. PT Good evening, Mr President. [...]It is a pleasure to have a compatriot in the chair for this evening's sitting. Boa noite Senhor Presidente, é [...]um prazer ter um compatriota a dirigir hoje à noite a sessão. DE A very good evening to you, Mr President, at this late hour, shortly before midnight, when we few are together. DE Uma muito boa noite para si, Senhor Presidente, a esta hora tardia, já próximo da meia-noite, em que somos [...]poucos os que aqui continuamos reunidos. Good evening to you all, my [...]dear all. Boa noite a todos, queridos todos. THE PRESIDENT Good evening. O PRESIDENTE Boa noite. Good evening my dear friends =D Boa noite amigos =D Good evening beloveds, well it's evening for Candace. Boa noite queridos, bem para Candace já é de noite. NL Madam President, [...] Commissioner, ladies and gentlemen, good evening, I should first of all like to ask you [...]if you could pass [...]on our good wishes to Mrs Kroes. NL Senhora Presidente, Senhora Comissária, Senhoras e Senhores Deputados, boa noite. DE Mr President, [...] Commissioner de Palacio, good evening. DE Boa noite, Senhor Presidente, [...]Senhora Comissária de Palacio. Evening organised for all singles older than 20 year old, who wish to meet other singles or who simply [...] want to spend a good evening. Noite destinada para os solteiros com mais de 20 anos que queiram encontrar outros solteiros ou [...] simplesmente passar uma boa noite. Good evening, I present here [...]an interview with Tiago "Leuk" Machado, a player's section of exotic STARCRAFT II Boa noite, apresento aqui mais [...]uma entrevista feita a Tiago "leuk" Machado, um jogador da secção de STARCRAFT II dos exotic-island Australians are easily taxed in Asia with five points ahead of Japan. watch Australia vs [...] Germany and enjoy a good evening. Australianos são facilmente tributados na Ásia, com cinco pontos à frente do Japão. assistir vs Alemanha [...] Austrália e desfrutar de uma boa noite. ENGLISH FOR TOURISTS topic At the hotel 4 Requesting things, letting someone know there is a problem Choose the correct words/phrases to complete the conversation with the hotel reception clerk YOU I can't open the window in my room. It seems to be ________________. struck stocked stuck HOTEL CLERK I'll get someone to take a look at it. Anything else? YOU Yes, how much is the beer in the mini bar? I couldn't find a _________________. listed price list bill HOTEL CLERK It's $5 a bottle. Anything else? YOU Yes, could you tell the people in the room next to us to _________________ at night? They were screaming all night and we couldn't sleep. be quiet quiet silence HOTEL CLERK Absolutely. I'll ask them to keep the noise down. Anything else? YOU No, I think that's it... What time do we have to ________________ tomorrow? check it check out part HOTEL CLERK You'll have to leave your room by 1200 PM. YOU OK. And is there somewhere we can ________________ until the evening? hang out sleep leave our bags HOTEL CLERK Yes, you can leave them in our storage room. CHECK ANSWERS By Last updated August 13, 2022 Check In Champion 20 Essential English Phrases for Hotel Receptionists Hotel receptionists are constantly communicating with people from different countries and cultures because they are often the first people you meet when on vacation outside maybe some of the airport crew. This is why hotel receptionists have such an important job. In this post, we’re going to cover why English is so important for hotel receptionists and 20 expressions that all hotel receptionists must know to be able to communicate with every international visitor that walks in the door. Contents Why Should Hotel Receptionists Learn English? 20 English Expressions Every Hotel Receptionist Should Know Welcoming Guests Taking Reservations Checking Guests In Giving Information, Offering Assistance and Handling Complaints Checking Guests Out Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download Why Should Hotel Receptionists Learn English? Just look at how busy airports are these days and you’ll realize how popular international travel and tourism has become. It’s common for people to simply hop on an airplane and cross the planet for vacation or business, any time of the year. In fact, according to the international travel industry has grown from 528 million tourist arrivals in 2005 to billion in 2015. It’s expected to hit billion by 2030. Now that’s a lot of international visitors you’ll be welcoming to your city if you’re a hotel receptionist. And as a receptionist, you need to be able to communicate with all of these travelers. You’ll be checking them in and out of the hotel and answering questions about your local area. Does that mean you need to speak every language on the planet? Fortunately, no. But you do have to be fluent in English because English is the lingua franca—the common language people all over the world use to communicate with each other. Learning English is an efficient way to be prepared for any conversation with almost any guest at your hotel. This won’t just make your day-to-day life easier—it’ll also make you more valuable as a hotel employee. For all you hotel receptionists, here are the most commonly used expressions you’ll need to communicate with your international guests. You can hear many of these expressions in use by native English speakers on the immersion program FluentU. This program aims to teach English naturally through authentic videos like movie clips, music videos, interviews and more. You can also check the meaning of any word at a click through the interactive subtitles, as well as add words and phrases to flashcard lists for later review with personalized quizzes. Welcoming Guests As a hotel receptionist, your job isn’t only to greet guests but also to make them feel welcome. A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here’s a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in. How can I help you today? You can ask your guest this simple question at the beginning of their visit, or at any time during their stay. For a guest who’s new to your city, knowing that you’re there and ready to help will make them feel right at home. Taking Reservations Most guests make their reservations online. However, if they’re unable or unwilling to do that, they may make their reservations by phone. If that’s the case, here are some standard questions you might ask What’s the date of your arrival? Ask your guest when they’re planning to arrive and check into the hotel. When are you planning to check out? You’ll also need to ask when they’re planning to leave or check out of the hotel. How many people is this reservation for? You’ll need to know the size of the group or number of people to reserve rooms for. What type of room would you prefer? Some guests may have a preference for a certain type of room. Ask if they’d like a room for one person single or two people double. Some hotels offer different types of rooms for guests who don’t smoke non-smoking rooms and rooms with views for example, ocean view/sea view, mountain view or lake view. Checking Guests In Do you have a reservation? This is one of the first things you will ask a guest when they walk up to the reception desk. Not all guests have reservations. Some simply walk in and ask for a room. What name is the reservation under? If the guest has a reservation, find out the name of the person it’s under associated with. That way you can pull up their information on your computer screen. Could I have your ID and credit card, please? When checking in, hotels usually require the credit card of the guest and some form of identification ID like their passport or driver’s license. Using the modal verb could will make you sound more polite and professional. Your room is on the [number] floor, room number [number]. Tell the guest which room they’ve been assigned given. For instance, you might say Your room is on the 9th floor, room number 925. Breakfast is served from [time] to [time] every morning at/in [location/room]. Many hotels provide a free breakfast to guests every morning as part of their stay. If this is the case at your hotel, inform your guest about the time and place where they can enjoy the breakfast. So you might say Breakfast is served from 6 to 9 every morning in the dining area. Is there anything else I can help you with? This is a customer-friendly question you could ask after assisting a guest. In case they need more information or assistance, let them know that you’re always there to help. This is a good question to keep in mind. Enjoy your stay. Be sure to wish your guest a pleasant stay after you check them in. Giving Information, Offering Assistance and Handling Complaints A big part of your job as a hotel receptionist is to make guests feel at home and well taken care of during their stay. You’re the person guests come to for information, assistance and yes, even complaints. We have [scheduled services] that run to/from [location]. You’ll find [information] in/at/by [location]. Hotels often offer arranged transportation services like buses and tours that guests can use freely to travel to locations like the airport, local tourist attractions and shopping areas. These two statements are useful for informing your guests about these services. Feel free to adapt them to suit different situations We have a shuttle bus service that runs to the airport from here. You’ll find the shuttle schedule by the front door. We have city tours that run between here, Disneyland and Universal Studios. You’ll find brochures of all our city tours to the left of this lobby. To get to [location], just… Guests often ask for directions on how to get to a certain location either within the hotel or outside. This statement can easily be adapted to suit different situations. To get to the gym, just go down this hallway and turn left. It’s the second door on your right. To get to the nearest McDonald’s, just cross the street outside the hotel and walk straight. I’m sorry about that. Let me see how we can fix that right away. Your guest might mention …or, yell something they’re unhappy about. Maybe their towels need changing or their TV isn’t working. With the polite expressions above, you can apologize to the guest even if it’s not your fault and offer to fix the problem. If you need anything else, please let us know. Here’s another customer-friendly expression to let your guests know they can always contact you if they need help with anything else. Checking Guests Out Could I have your room number and key, please? When your guest is ready to check out, start by asking for their room number and key. Here again, use the modal verb could to sound more polite. Your total is [amount]. How will you be paying for this, please? Let them know the total amount for their stay and ask them how they prefer to pay. Some guests may prefer to pay by credit card, others may pay with cash, etc. Your total is $243. How will you be paying for this, please? Thank you and hope to see you again soon. This is a great way to say goodbye, thank your guest and send them off on a happy note. If they’re continuing their vacation to another location, you could add Enjoy the rest of your vacation. If they’re leaving for home, you could add Have a pleasant trip home. If you’re a hotel receptionist or hoping to become one, you’ll find this list of expressions useful as you set out to welcome visitors who’ve come from all over the world to visit your country. Remember, practice makes perfect and the more you practice using these expressions, the more confident you’ll become. Good luck! Download This blog post is available as a convenient and portable PDF that you can take anywhere. Click here to get a copy. Download Top Definitions Quiz Examples British Idioms And Phrases This shows grade level based on the word's the most commonly confused word associated with good afternoonThis shows grade level based on the word's conventional expression used at meeting or parting in the MEANINGSClick for a side-by-side comparison of meanings. Use the word comparison feature to learn the differences between similar and commonly confused OR THINGUMMY CAN YOU DISTINGUISH BETWEEN THE US AND UK TERMS IN THIS QUIZ?Do you know the difference between everyday US and UK terminology? Test yourself with this quiz on words that differ across the the UK, COTTON CANDY is more commonly known as…Origin of good eveningFirst recorded in 1860–65Words nearby good eveninggood cheer, good cholesterol, Good Conduct Medal, good day, good egg, good evening, good faith, good fellow, good-fellowship, Good fences make good neighbors, good Unabridged Based on the Random House Unabridged Dictionary, © Random House, Inc. 2023How to use good evening in a sentenceJames, Rachel, and Yasmin, good evening and thank you so much for being here.“I represent the Wonder Woman of the new world,” Gadot told the Israeli program Good Evening with Gai when I went on stage, I stood there with my knees knocking and said, “Good evening, ladies and gentlemen…LOS MIR AROIS!”Although she clearly enjoyed the event and was having a good evening, she did look somewhat self-conscious at testified that he said, “Good evening, coach,” and watched the pair walk down a long hall hand in Maddow Good evening ladies and gentlemen, please welcome our two candidates to the in his horse, he dismounted, and making what he thought a most courtly bow, he bade her good they reached the village, there were women coming back from the fields who gave them good evening."Good evening to you, Rita," he said, as he lifted her to the ground and hitched her horse."If that's the case I guess we can bid you skunks good-evening," came quickly from Rawlinson.“Good evening, Mr. Bryant,” said George Warren, as they arrived at the post-office Dictionary definitions for good eveningsentence substitutea conventional expression of greeting or farewell used in the eveningCollins English Dictionary - Complete & Unabridged 2012 Digital Edition © William Collins Sons & Co. Ltd. 1979, 1986 © HarperCollins Publishers 1998, 2000, 2003, 2005, 2006, 2007, 2009, 2012Other Idioms and Phrases with good eveningThe American Heritage Idioms Dictionary Copyright © 2002, 2001, 1995 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company.

at the hotel good evening can i help you